How do I create or edit a Product?
A product as defined by the WebReserv system is any item, rental, room, or tour that is bookable by or for your customers. It is your main set of inventory. Different than Add-ons which are additional items that can be booked along with your products. For example, if you have a cabin rental, y...
How do I add a description to my Products?
When setting up your products in the system you'll get the opportunity to give each product a Name and a Description.
The name and short description of the product will be shown to the customer when making a booking through the online booking calendar.
To add the name and description to your pro...
Choosing the Reservation Type
When setting up your inventory, you'll have to select what type of booking for your products. Types includes Daily, Nightly, Hourly, or Schedules.
To set up, navigate to Setup - Products & Reservation Rules - Add Product (or select a product to Edit) - Reservation Type.
See Options describe...
How do I set availability for my products?
Setting up your availability is a key part of getting your products ready for booking. You do not want your inventory to overbook or get double booked, so setting the rules for your availability is very important. To setup your availability, navigate to the Reservations Rules page of your produ...
How can I allow my customers to select which unit during checkout?
If you have multiple rentals types or units per product, and you want to allow your customers to select which one they want to book during checkout, then you can enable the Unit Selection feature in WebReserv.
This is helpful for boat or bike rentals that have different boat types or bike sizes ...
Adding pictures to the product setup
WebReserv allows you to add pictures for each product (room/rental/tour), and pictures will display in the Product listing of the booking calendar and in the Overview section. The amount of pictures will vary per account level (Basic & Silver = 5, Gold & Enterprise = 20).
To upload a pi...
How do I set what information I gather from my customers?
When your customers use the online booking calendar, they will be inputting information about themselves so you can keep track of who's booked with you. You can decide how much information you'd like to gather using the setup page, Customer Information.
When setting up your products, navigate t...
How can I add additional fees?
Adding an additional fees, such as a cleaning fee, to bookings can be setup using the Additional Charges feature. Additional Charges allows you to add required fees that will automatically add to all bookings.
To setup, go to Setup - Products & Reservation Rules - select the product to Edit ...
Setting up Person Categories
When setting up your inventory, you may want to know how many adults, children, or seniors will be in each reservation. You're able to set pre-defined person categories in the reservation rules, or define your own. This is important if you have different rates for adults, children, or seniors.
Using Product Categories to Organize your Products
If you have various types of rentals such as cabins, campsites, and boats, you can use Product Categories to organize your inventory. It allows you to better manage your various types of inventory in the system, and your customers will be able sort by category when booking online through the boo...